Parker Majestic offers an extensive service and support package. Part of the core spindle business is reconditioning / refurbishing offering comprehensive rebuilds of all types and makes of precision spindles. Extensive bearing stocks allow rapid turnarounds. The same care, quality and attention to detail is paid to rebuilds as to new equipment and spindles are rebuilt to "as new" standards with critical features brought back to original tolerances. The same run testing, inspection and vibration checks are applied to the finished rebuilt product as are applied to a new spindle. A strip down evaluation is presented for each rebuilt spindle with "root cause" analysis whenever possible.

A recent example of Parker Majestic’s ability to respond to a customer’s requirements involved the Ford Van Dyke T&C plant. A spindle failure occurred resulting in a complete line stoppage. No back up spares existed, so Ford requested that Parker Majestic rebuild the spindle. Eight hours later the line was back in production with a rebuilt spindle.

Service support is available from Parker Majestic’s pool of experienced spindle assembly technicians, who are all experienced in on-site work and fault analysis. Rapid response is always available with portable vibration analysis equipment to pinpoint problems. Machine acceptance reviews are also offered to customers to ensure correct installation and operation. This is in conjunction with a full package of cross section drawings, recommended spares lists, maintenance, installation and operating instructions supplied for inclusion in the machine builders operating manuals.

Training sessions are available at our facility in Butler, Pennsylvania, including both classroom lectures by our senior engineers and hands-on spindle room fitting experience working with our spindle builders.

Parker Majestic offers a total package of back up services for its products, featuring the same quality of service offered with initial purchases.